FFC Technique
Give feedback that is clear, specific, and actionable by combining Feeling, Fact, and Comparison.
Active Listening Spiral
A framework enhances understanding, empathy, and responsiveness.
SBI Model
Deliver objective feedback by separating situation, behavior, and impact.
Johari Window
Expand self-awareness, uncover blind spots, and strengthen trust through structured feedback.
COIN Model
Deliver clear, non-judgmental feedback by separating facts, impact, and next actions.
GREAT Coaching Model
Emphasis on timing, ensuring actions are strategically aligned with deadlines for effective goal setting.
Radical Candor
Being a great manager without losing your humanity.
DISC Communication Styles Framework
Speak their language, not yours.
SBI Model: Structuring Feedback for Clarity
Deliver objective feedback by separating situation, behavior, and impact.
SBI Model
Struggling With Feedback?
Have you ever walked away from a feedback conversation wondering if the other person actually understood your point? Or perhaps, you've felt unsure how to frame your feedback without it sounding vague or overly critical.
The SBI model (Situation-Behavior-Impact) is here to help.
This proven framework simplifies feedback delivery, making it clear, actionable, and meaningful.
Developed by the Center for Creative Leadership, is a structured approach to providing feedback.
It breaks feedback into three clear components:
- Situation: When and where the observed behavior occurred.
- Behavior: What the person did, described in specific terms.
- Impact: How the behavior affected others or the situation.
This step-by-step method ensures your feedback is precise, focused, and easy to understand.
The 3 Components of SBI Model
Describe the Situation: Set the context, like, "During yesterday's team meeting..."
Highlight the Behavior: Be specific, e.g., "You interrupted several times during the discussion."
Explain the Impact: Share the outcome, e.g., "This caused others to hesitate in sharing their ideas."