Leadership & Management

Fiedler's Contingency Model

Leadership effectiveness isn’t just about the leader’s style but about how well that style fits the situation.

4 Patterns of Team Conflicts

Summary of typical conflicts in the workplace, discover proven strategies

5Ps Leadership Framework

Simple models enhance your leadership skills.

Thomas-Kilmann Conflict Mode Instrument (TKI)

Using dual concern theory to understand and resolve conflicts.

SBI Model

Deliver objective feedback by separating situation, behavior, and impact.

7% Rule for Organizational Change

Start with 7%, Spark the Rest.

3A Trust Model

Gives you a simple and clear structure to build trust fast.

10-10-10 Meeting Model

Structure 30-minute meetings into focused parts for better feedback.

Johari Window

Expand self-awareness, uncover blind spots, and strengthen trust through structured feedback.

Tuckman Model

Help you better structure, understand, and develop the team.

GREAT Coaching Model

Emphasis on timing, ensuring actions are strategically aligned with deadlines for effective goal setting.

SOAR Self-Leadership Model

Built on four essential components that guide personal and professional development.

Leadership Success Model

Define the success of leadership via team engaged, personal satisfaction, and organizational success.

Three Circles of Influence

Grow your influence via focusing what you can control.

Bridges Transition Model

Focus on the emotional and psychological transitions individuals experience during change.

Goleman Emotional Intelligence Model

Foundation for personal success and leadership.

Satir Change Model

Details the process of change through five stages.

ABCD Trust Model

Increase engagement and commitment in the workplace.

SCARF Model

Uncovers the emotional drivers behind employee reactions.

CLEAR 1

Strengthen alignment between your priorities and your manager’s expectations.

GROW Model

Helps people clarify goals, assess situation, explore options, and take actions.

SBI Model: Structuring Feedback for Clarity

Deliver objective feedback by separating situation, behavior, and impact.

FRAMEWORK CARD

SBI Model

Goal
Eliminate ambiguity and defensiveness by focusing strictly on observable behavior and its consequences.
Flow Summary
Situation (Context) → Behavior (Action) → Impact (Result)
Best For
Timely Feedback; Reducing Defensiveness; Performance Reviews; Coaching

Struggling With Feedback?

Have you ever walked away from a feedback conversation wondering if the other person actually understood your point? Or perhaps, you've felt unsure how to frame your feedback without it sounding vague or overly critical.

The SBI model (Situation-Behavior-Impact) is here to help.

This proven framework simplifies feedback delivery, making it clear, actionable, and meaningful.

Developed by the Center for Creative Leadership, is a structured approach to providing feedback.

It breaks feedback into three clear components:

  • Situation: When and where the observed behavior occurred.
  • Behavior: What the person did, described in specific terms.
  • Impact: How the behavior affected others or the situation.

This step-by-step method ensures your feedback is precise, focused, and easy to understand.

The 3 Components of SBI Model

Describe the Situation: Set the context, like, "During yesterday's team meeting..."

Highlight the Behavior: Be specific, e.g., "You interrupted several times during the discussion."

Explain the Impact: Share the outcome, e.g., "This caused others to hesitate in sharing their ideas."