Business & Growth

AARRR Model

Amodel redefines digital marketing by focusing on measurable growth and customer retention.

Porter’s Five Forces

Analyze industry competition beyond direct rivals to uncover structural profit drivers.

Business Model Canvas

Visualize how your business creates, delivers, and captures value on a single page.

VRIO Framework

Evaluate whether your resources create real, defensible competitive advantage.

TAM-SAM-SOM Analysis

Enhance your market segmentation and marketing strategy

9 Key Forces of Mobile Technology Reshape Customer Behavior

Understand how context, location, and environment shape mobile customer decisions.

Ohmae’s 3C’s Model

Emphasizes the balanced integration of Company, Customer, and Competitor for strategic decisions, avoiding a singular focus.

TOWS Model

Turn SWOT insights into concrete strategic options and actions.

Outcome Discovery Canvas

Define measurable outcomes and success metrics before you commit to building features.

Product Lifecycle Model

Describe the natural path most products follow.

Value Stick Model

Helps businesses balance willingness to pay and willingness to sell

Product GTM Canvas

Brings clarity, reduces risk, and gives your product the best chance of success.

FASTR Framework

Filter AI use cases by risk, readiness, and measurable business value before committing real resources.

Philip Kotler's 5 Product Levels

Analyze where your product creates value and identify the layers where real differentiation happens.

CAGE Model

Provides a framework for comparing markets beyond surface-level metrics.

Value Stick Model: The Economics of Competitive Advantage

Helps businesses balance willingness to pay and willingness to sell

FRAMEWORK CARD

Value Stick Model

Goal
Expand total value by increasing customer willingness to pay (WTP) and reducing willingness to sell (WTS) through better value design.
Best For
Pricing Strategy; Employee Retention; Supplier Negotiations

What is the Value Stick Model

Have you ever wondered why people are willing to pay more for one product over another, even when both seem similar?

Many companies struggle to set the right price, understand customer value, or figure out how much profit they should make.

The Value Stick model helps answer these questions. Developed by Professor Felix Oberholzer-Gee from Harvard Business School, this model focuses on what customers are willing to pay and what suppliers or employees are willing to accept.

Visualize the Value Stick Model

The Value Stick can be visualized in a top-to-bottom view: a customer is willing to pay at the top, the cost to the company at the bottom, and the resulting profit margin as the space between the two.

The Value Stick Model

Willingness to Pay (WTP)

The highest or maximum price a customer is willing to pay for your product or service. If your product is valuable or unique, WTP goes up since it's delighting the customer.

Price

What the customer actually pays. This also defines the firm margin.

Cost

What it costs the company to produce the product or service.

Willingness to Sell (WTS)

The minimum price at which the company is willing to accept.

If working conditions or supplier relationships improve, WTS can go down, it means the company would like to accept a lower price since the overall cost goes down.

How to Use the Value Stick Model

These four parts create three important value zones:

Customer Delight = WTP – Price

  • This is the extra value the customer feels they are getting. The bigger this gap, the more satisfied the customer is.
  • To enhance WTP, please identify what increases customer willingness to pay, such as improving features, customer services, etc.

Firm Margin = Price – Cost

  • This is the company’s profit. A bigger margin means more money for the business.

Supplier or Employee Surplus = Cost – WTS

  • This is the value given to the people or suppliers who help make the product. If treated fairly, their surplus grows.
  • To lower WTS, analyze your cost structure to find ways to reduce costs.

The goal is to stretch the Value Stick – raise WTP, lower WTS, and grow the total value created. Companies can then decide how to share this value among customers, themselves, and suppliers.