KISS Review Framework
An action-orientated review model to convert past experience into practice.
First Principles
Start from the basics and find a new, more logical way of doing things.
DEEP Technique
Protect your emotional boundaries.
Research Funnel Model
Understand users with clarity, even when resources are tight.
5 Sos Technique for Problem Solving and Strategic Thinking
Continuously asking “So what might happen next?” to project how one event could trigger another.
5W1H
Gather comprehensive information and provide clarity in various situations.
Brainstorming
A creativity technique designed to generate a large number of ideas.
Zoom-In and Zoom-Out Model
Allows you to handle challenges with clarity, whether you need to see the big picture or focus on the details.
SCAMPER Method
Generate new ideas by systematically remixing existing products, processes, and assumptions.
Outcome Discovery Canvas
Define measurable outcomes and success metrics before you commit to building features.
Magic Loop Framework
Capture feedback, act on it, make changes stick, and report back with clarity.
Four-Step Innovation Model
Turn raw ideas into market-ready products through a disciplined, four-stage innovation pipeline.
4Ps Problem-Solving Framework
Discover the real problem before solving it.
POEMS Framework
Gives teams a clear way to observe, classify, and interpret user behavior.
DEEP Technique
How Do You Often Handle Toxic People?
It’s common to encounter narcissists or toxic individuals in various aspects of life—whether in the workplace, among friends or family, or even in casual interactions.
Sometimes, avoiding these people isn't possible, and learning how to "interact" with them effectively becomes essential for maintaining your emotional well-being.
One powerful communication strategy for dealing with such individuals is the DEEP technique. It is designed to help you navigate difficult conversations and protect yourself from manipulation, emotional games, or unnecessary conflict.
DEEP stands for Don’t Defend, Don’t Engage, Don’t Explain, and Don’t Personalize.
This framework turns tense situations into opportunities for clear and respectful communication.
Core Concept of DEEP Technique
The core concept of the DEEP technique is to help you stay calm, detached, and in control during difficult interactions. Instead of responding emotionally or reacting impulsively, this technique encourages a more measured approach that shields you from manipulation and helps maintain your peace of mind.
Let’s dive into how this technique can help you stay in control during these challenging interactions.
Don’t Defend
Avoid defending yourself or your position, defending often escalates the situation, inviting more criticism or blame.
Instead, remain firm and calm without feeling the need to justify your actions. Do not spend energy trying to convince someone who is not interested in understanding you.
Don’t Engage
Don’t engage in arguments or debates.
Toxic individuals often want to drag you into pointless disputes, by not engaging, you deny them the reaction they seek.
Stay where you are emotionally. Do not drop down to the level of the conflict they are trying to create. People say you will never beat someone else at their level (especially if it's lower than you).
Don't Explain
Do not explain yourself (if it's too absolute and you have to speak, then avoid over-explaining) to the narcissist.
Protect your please by not going into heavy discussions with someone who does not have the willingness to see a world outside of them, if you have to, then keep your responses brief and to the point.
Don't Personalize
Do not personalize the narcissist behaviors.
Recognize that their behavior or words are a reflection of them, not you. Don’t take their attacks or insults personally. This helps you remain emotionally detached and not get affected by their negativity.