Communication

KISS Review Framework

An action-orientated review model to convert past experience into practice.

FFC Technique

Give feedback that is clear, specific, and actionable by combining Feeling, Fact, and Comparison.

The Golden Circle

For understanding how great leaders and orgs inspire action by starting with a clear sense of purpose.

4 Patterns of Team Conflicts

Summary of typical conflicts in the workplace, discover proven strategies

Active Listening Spiral

A framework enhances understanding, empathy, and responsiveness.

Thomas-Kilmann Conflict Mode Instrument (TKI)

Using dual concern theory to understand and resolve conflicts.

AVP Model

A simple practice to accept the anxiety, anger or sadness and start embracing them.

SBI Model

Deliver objective feedback by separating situation, behavior, and impact.

7-38-55 Rule

Your presence speaks louder than your words.

FORM Technique

A simple way to start conversations.

The Relationship Map

A simple way to evaluate your relationships.

TOPS Framework

Make your pitch or message clear, logical, and action-oriented.

Stakeholder Saliency Model

Sharpen your stakeholder management skills via finding who matters most.

Winston’s Star

Apply five communication elements to make ideas memorable and repeatable.

3A Trust Model

Gives you a simple and clear structure to build trust fast.

2 Minute Rule

Change up the content every two minutes to keep people engaged.

10-10-10 Meeting Model

Structure 30-minute meetings into focused parts for better feedback.

The Rule of Suspense

Reveal your points step by step.

PREP Framework

Deliver clear, structured arguments by stating your point first, proving it, and closing with clarity.

Johari Window

Expand self-awareness, uncover blind spots, and strengthen trust through structured feedback.

FIRE Model

Separate facts from interpretations to respond to feedback calmly and solve the real problem.

ORID Focus Conversation

Help groups move from information gathering to action in a structured and inclusive way.

Harvard Negotiation Principle

Six negotiation principles help both sides get more of what they want.

ZOPA

A practical negotiation concept that defines where a deal is actually possible.

Zoom-In and Zoom-Out Model

Allows you to handle challenges with clarity, whether you need to see the big picture or focus on the details.

Self-Us-Now Framework

Help individuals and groups connect personal stories to collective action.

7C Pyramid Communication Framework

Aim to eliminate confusion and miscommunication in both verbal and written forms

Pixar Storytelling Formula

Turn complex ideas into clear cause-and-effect stories people remember.

Current–Past–Future Interview Framework

An easy framework to answer "Tell Me About Yourself" in a job interview.

Hero's Journey Storytelling Framework

A storytelling framework that makes your message relatable, memorable, and impactful in any context.

The Innovation Story Framework

Narrate how an idea was born, built, and scaled to demonstrate its real-world impact.

VSNC Framework

Persuade and inform with clarity by structuring your message.

COIN Model

Deliver clear, non-judgmental feedback by separating facts, impact, and next actions.

GREAT Coaching Model

Emphasis on timing, ensuring actions are strategically aligned with deadlines for effective goal setting.

Three Circles of Influence

Grow your influence via focusing what you can control.

Radical Candor

Being a great manager without losing your humanity.

COST Principle

Help people to deliver strong messages or express complex ideas.

RACI Model

Bring clarity, reduce friction to the stakeholder communication.

Magic Loop Framework

Capture feedback, act on it, make changes stick, and report back with clarity.

ABCD Trust Model

Increase engagement and commitment in the workplace.

PART Framework

Structure your answers and emphasize takeaways to show real growth.

CLEAR 1

Strengthen alignment between your priorities and your manager’s expectations.

RIDE Communication Framework

Help you persuade effectively, build trust, and gain support in any professional setting.

DISC Communication Styles Framework

Speak their language, not yours.

Freytag’s Pyramid

Helps communicators control emotional rhythm and attention over time.

SCR Framework

Resolve complications with concise, executive-ready solutions.

SCQA Framework

Structure complex messages into a clear narrative that leads the audience to your conclusion.

Pyramid Principle

Structured communication framework which is supporting your point with logically organized details and effective information delivery.

ABCD Trust Model: Building the Foundation of Leadership

Increase engagement and commitment in the workplace.

FRAMEWORK CARD

ABCD Trust Model

Goal
Help leaders move from "command and control" to "trust and empower."
Best For
Trust Repair; Psychological Safety; Leadership Credibility

Being Trusted Is Hard

Many teams struggle not because of a lack of skill or strategy, but because of a lack of trust.

When people lack trust in their leaders, they withhold ideas, avoid risks, and disengage. In contrast, high-performing teams are built on trust, not control.

To help leaders become truly trustworthy, leadership expert Ken Blanchard developed the ABCD Trust Model. This model breaks trust into four key behaviors that anyone can learn and apply.

The Four Core Elements of the ABCD Trust Model

ABCD Trust Model contains 4 elements:

  • A – Able
  • B – Believable
  • C – Connected
  • D – Dependable

The Four Core Elements of the ABCD Trust Model

A – Able: Show You Know What You’re Doing

Being “able” means demonstrating competence.

You need to know how your team actually does the work. People trust leaders who clearly understand the work and can provide meaningful direction.

When common challenges arise, you’re ready to step in with support, but you don't take over, just show power.

B – Believable: Say What You Mean, Mean What You Say

Believability is rooted in integrity.

People watch what you do more than what you say. You build trust when you tell the truth, even when it’s hard. You follow through on promises, even when it’s inconvenient. Most importantly, you treat everyone fairly.

C – Connected: Show You Care About People

Leaders who connect with others build real relationships, so please remember, you lead with empathy, not ego.

When you give feedback, it’s to help someone grow, not to make them feel small.

D – Dependable: Follow Through Every Time

Being dependable means your team can count on you.

This includes a couple of points:

  • You do what you said you would do, not just what’s urgent.
  • You stay consistent when things get uncertain
  • You don’t shift direction without reason.
  • You respect other people’s time and energy like it’s your own.