Communication

KISS Review Framework

An action-orientated review model to convert past experience into practice.

FFC Technique

Give feedback that is clear, specific, and actionable by combining Feeling, Fact, and Comparison.

The Golden Circle

For understanding how great leaders and orgs inspire action by starting with a clear sense of purpose.

4 Patterns of Team Conflicts

Summary of typical conflicts in the workplace, discover proven strategies

Active Listening Spiral

A framework enhances understanding, empathy, and responsiveness.

Thomas-Kilmann Conflict Mode Instrument (TKI)

Using dual concern theory to understand and resolve conflicts.

AVP Model

A simple practice to accept the anxiety, anger or sadness and start embracing them.

SBI Model

Deliver objective feedback by separating situation, behavior, and impact.

7-38-55 Rule

Your presence speaks louder than your words.

FORM Technique

A simple way to start conversations.

The Relationship Map

A simple way to evaluate your relationships.

TOPS Framework

Make your pitch or message clear, logical, and action-oriented.

Stakeholder Saliency Model

Sharpen your stakeholder management skills via finding who matters most.

Winston’s Star

Apply five communication elements to make ideas memorable and repeatable.

3A Trust Model

Gives you a simple and clear structure to build trust fast.

2 Minute Rule

Change up the content every two minutes to keep people engaged.

10-10-10 Meeting Model

Structure 30-minute meetings into focused parts for better feedback.

The Rule of Suspense

Reveal your points step by step.

PREP Framework

Deliver clear, structured arguments by stating your point first, proving it, and closing with clarity.

Johari Window

Expand self-awareness, uncover blind spots, and strengthen trust through structured feedback.

FIRE Model

Separate facts from interpretations to respond to feedback calmly and solve the real problem.

ORID Focus Conversation

Help groups move from information gathering to action in a structured and inclusive way.

Harvard Negotiation Principle

Six negotiation principles help both sides get more of what they want.

ZOPA

A practical negotiation concept that defines where a deal is actually possible.

Zoom-In and Zoom-Out Model

Allows you to handle challenges with clarity, whether you need to see the big picture or focus on the details.

Self-Us-Now Framework

Help individuals and groups connect personal stories to collective action.

7C Pyramid Communication Framework

Aim to eliminate confusion and miscommunication in both verbal and written forms

Pixar Storytelling Formula

Turn complex ideas into clear cause-and-effect stories people remember.

Current–Past–Future Interview Framework

An easy framework to answer "Tell Me About Yourself" in a job interview.

Hero's Journey Storytelling Framework

A storytelling framework that makes your message relatable, memorable, and impactful in any context.

The Innovation Story Framework

Narrate how an idea was born, built, and scaled to demonstrate its real-world impact.

VSNC Framework

Persuade and inform with clarity by structuring your message.

COIN Model

Deliver clear, non-judgmental feedback by separating facts, impact, and next actions.

GREAT Coaching Model

Emphasis on timing, ensuring actions are strategically aligned with deadlines for effective goal setting.

Three Circles of Influence

Grow your influence via focusing what you can control.

Radical Candor

Being a great manager without losing your humanity.

COST Principle

Help people to deliver strong messages or express complex ideas.

RACI Model

Bring clarity, reduce friction to the stakeholder communication.

Magic Loop Framework

Capture feedback, act on it, make changes stick, and report back with clarity.

ABCD Trust Model

Increase engagement and commitment in the workplace.

PART Framework

Structure your answers and emphasize takeaways to show real growth.

CLEAR 1

Strengthen alignment between your priorities and your manager’s expectations.

RIDE Communication Framework

Help you persuade effectively, build trust, and gain support in any professional setting.

DISC Communication Styles Framework

Speak their language, not yours.

Freytag’s Pyramid

Helps communicators control emotional rhythm and attention over time.

SCR Framework

Resolve complications with concise, executive-ready solutions.

SCQA Framework

Structure complex messages into a clear narrative that leads the audience to your conclusion.

Pyramid Principle

Structured communication framework which is supporting your point with logically organized details and effective information delivery.

KISS Review Framework: Keep, Improve, Start, Stop Analysis

An action-orientated review model to convert past experience into practice.

FRAMEWORK CARD

KISS Review Framework

Goal
Turn reflection into clear actions by distinguishing what to keep, improve, start, and stop.
Best For
Sprint Retrospectives; Project Post-Mortems; Quarterly Reviews; 1:1 Feedback

Why This Matters

Many projects drift off course not because of a lack of effort, but because of a lack of reflection. Teams often repeat mistakes or fail to scale what is actually working.

The KISS Review Framework matters because it provides a quick, structured way to evaluate performance. It moves feedback away from vague impressions (“I think we did okay”) toward clear, actionable categories.

The KISS review framework is a straightforward, easy-to-understand evaluation tool that helps you assess what’s working, what needs improvement, what should be stopped, and what should be started in a project.

KISS stands for:

  • Keep
  • Improve
  • Stop
  • Start

One of the great things about the KISS framework is its flexibility—you can apply it at any stage of a project, whether it’s in progress, at the end, or after completion.

Core Concept of the Framework

To better understand the KISS model, think of it in terms of a logical quadrant:

On the X-axis, we have Good/Bad Results, and on the Y-axis, we have Sustainable/Unsustainable.

By combining these, we get the following insights:

Quadrant A: Keep (Sustainable + Good Result)

This represents things you’ve done well. It could be the result of effective methods, good habits, or smart ideas.

The key here is to stick to what works and continue building on these strengths.

Quadrant B: Improve (Sustainable + Bad Result)

Even if you’re on the right path, the results may not be optimal.

Focus on improving processes or tools to make sure you're still headed toward the right goal.

Quadrant C: Stop (Unsustainable + Bad Result)

When something is both unsustainable and leading to bad results, it’s time to stop.

This could involve stopping ineffective methods, breaking bad habits, or addressing behaviors that are harming progress.

Quadrant D: Start (Unsustainable + Good Result)

If you’ve identified actions that contribute to success but haven’t started them yet, this is where "Start" comes into play.

Begin implementing these actions to build on your successes.