Communication

KISS Review Framework

An action-orientated review model to convert past experience into practice.

The Golden Circle

For understanding how great leaders and orgs inspire action by starting with a clear sense of purpose.

AVP Model

A simple practice to accept the anxiety, anger or sadness and start embracing them.

7-38-55 Rule

Your presence speaks louder than your words.

TOPS Framework

Make your pitch or message clear, logical, and action-oriented.

Winston’s Star

Apply five communication elements to make ideas memorable and repeatable.

2 Minute Rule

Change up the content every two minutes to keep people engaged.

The Rule of Suspense

Reveal your points step by step.

PREP Framework

Deliver clear, structured arguments by stating your point first, proving it, and closing with clarity.

FIRE Model

Separate facts from interpretations to respond to feedback calmly and solve the real problem.

Zoom-In and Zoom-Out Model

Allows you to handle challenges with clarity, whether you need to see the big picture or focus on the details.

Self-Us-Now Framework

Help individuals and groups connect personal stories to collective action.

7C Pyramid Communication Framework

Aim to eliminate confusion and miscommunication in both verbal and written forms

Pixar Storytelling Formula

Turn complex ideas into clear cause-and-effect stories people remember.

Hero's Journey Storytelling Framework

A storytelling framework that makes your message relatable, memorable, and impactful in any context.

The Innovation Story Framework

Narrate how an idea was born, built, and scaled to demonstrate its real-world impact.

COST Principle

Help people to deliver strong messages or express complex ideas.

Magic Loop Framework

Capture feedback, act on it, make changes stick, and report back with clarity.

RIDE Communication Framework

Help you persuade effectively, build trust, and gain support in any professional setting.

Freytag’s Pyramid

Helps communicators control emotional rhythm and attention over time.

SCR Framework

Resolve complications with concise, executive-ready solutions.

SCQA Framework

Structure complex messages into a clear narrative that leads the audience to your conclusion.

Pyramid Principle

Structured communication framework which is supporting your point with logically organized details and effective information delivery.

7-38-55 Rule: How Tone and Body Language Shape Communication

Your presence speaks louder than your words.

FRAMEWORK CARD

7-38-55 Rule

Goal
Ensure your words, tone, and body language are consistent to avoid mixed messages and build trust.
Best For
Workplace Feedback; Public Speaking; Personal Relationships; Negotiation

What's Causing Misunderstanding?

Have you ever sent a message that was misunderstood? Maybe you said something in a meeting, but people focused more on your tone than your words. This happens because communication is not just about words.

Albert Mehrabian, a psychology professor at UCLA, developed the 7-38-55 Rule to explain how people interpret messages.

His research in the 1960s found that when we express feelings and attitudes, only 7% of meaning comes from words, 38% from tone of voice, and 55% from body language.

7-38-55 Rule

This rule helps us understand why tone and body language matter in communication. It is widely used in public speaking, leadership, and daily conversations.

Core Concept of the 7-38-55 Rule

7-38-55 Rule is about how people understand emotions in face-to-face communication. They will judge your communication based on:

  • 7% – Words: The actual words we actually say
  • 38% – Tone of Voice: How we say the words, including pitch, speed, and volume
  • 55% – Body Language: Facial expressions, gestures, and posture

This means that when words and nonverbal signals do not match, people trust nonverbal cues more.

For example, if someone says, "I'm fine" but looks upset and speaks with a shaky voice, we believe their body language and tone, not just the words.